Emirates Post has implemented some service changes to its Customer Happiness Centers for the month of Ramadan during the current COVID-19 pandemic.
We have increased precautionary protocols across the majority of our Customer Happiness Centers, such as conducting thermal temperature checks and the installation of sanitization tunnels at our central branches.
The majority of our Customer Happiness Centers will remain open with increased precautionary measures and modified opening times, whilst some centers will have their services temporarily transferred to other branches as of Sunday April 26, 2020. Our Centers will open from 9am-2pm from Sunday to Thursday, whilst our Customer Contact Centre will operate from 8am – 6pm. Our courier and parcel delivery operations will continue unchanged.
The following Customer Happiness Centers will have their services temporarily transferred:
| Fujairah | |
| From these Customer Happiness Centers:
Happiness Center – Dibba Al Hisn |
To the following Customer Happiness Centers:
Happiness Center – Diba Al Fujairah |
| Happiness Center – Fujairah Port Happiness Center – Al Ghurfah |
Happiness Center – Al Fujairah Central |
We advise customers to check the list of open Centers on our Locations webpage prior to visiting any of our branches.
Emirates Post is committed to serving the citizens of the UAE with quick and reliable services while taking the necessary actions to keep our customers and employees safe.
From everyone at Emirates Post, Ramadan Kareem.